FAQs
Frequently asked questions and answers

Why should I pay someone to design and maintain a website for me when I can do it myself?
We have payment plans for both options. If you are a hands-on business owner and want to design and update the website and have full control, no problem! If you want to be completely hands-off and let us do it all for you, no problem! We can chat as we go through a free demo and see which option fits you best!

Why should I use Swift Site Solutions to create my website?
We are affordable, simple, professional, and quick. We also offer one of the easiest platforms to use, which saves you time and frustration. We won't raise your prices or hide any fees. There are no contracts. We don't have the overhead and advertising costs of larger firms so we pass our savings onto you. 
 
Will you ever increase prices?
We will never increase your prices. Once you pay your first payment, prices are locked for life. We may increase prices for new clients in the future, but never for existing clients.

 
Will you really design my site for free?
Yes. Each project starts with a free design demo to show you what we're capable. This ensures you are 100% happy with our work before you pay us a dime. Once you approve the design and submit payment, we'll work with you to make any changes and complete your site.
 
Do you offer SEO optimization as part of your services?
Yes, we offer SEO optimization as part of our website design and development services. This includes optimizing the content and structure of your website to improve its visibility and ranking in search engine results pages.
 
What else is included in the monthly service fee?
Each month, we handle everything behind the scenes with no hidden fees. The monthly service fee includes hosting, SSL certificate, ongoing maintenance and support for you to ensure that their websites remain up-to-date and functioning properly. This can include things like updating content, fixing any bugs or issues that arise, and making sure that the website is compatible with the latest web standards and technologies when it comes to security and functionality. You will have a designated representative for support at all times.
 
Will my new website look good on smartphones and all other devices?
Yes. All of the websites we design are built to be responsive, meaning that they will automatically adjust to fit the screen size of any device. This ensures that your website will look great and be easy to use on desktop computers, laptops, tablets, and smartphones. This is automatic for you at no additional cost.

Do you offer promotions?
Yes. Ask about our referral program!

 
What platform will my new site be built on?
We build our sites on a proprietary website building platform that only digital agencies have access to and is specifically designed for building small business websites. We use Rackspace and AWS to provide reliable, rock-solid hosting and all of our sites include an SSL Certificate and are loaded on a 256-bit encrypted https: connection for added security.
 
Can I use my domain from my previous site?
Yes. It is possible to use a domain from your previous site as long as you still own it. Depending on your hosting provider, there may be a process or fee for transferring your domain to a new website. Our team will be happy to assist you.

Can I make edits to my website once you design it?
Of course. We will only proceed if both parties are in agreement to move forward after the FREE demo. 

Can I run my website myself once it goes live?
Absolutely. Under the self-management plan, we set up the website for you, then walk you through the basics to run the website yourself.

 
Do you work with businesses outside of Carmel, Indiana?
While our firm originated in Carmel, Indiana, we happily work with clients all over the country. Any communication can be done via email, virtual meeting, over the phone, or even in person.