FAQs
Frequently asked questions and answers

Why should I pay someone to design and maintain a website for me when I can do it myself?
You can do it yourself, sure. Is that where you want to spend your time and effort? With our prices, service, quality, and simplicity, it makes more sense for you to leave it to us. Let us be the easy button for your company website. 

Why should I use Swift Site Solutions to create my website?
We are affordable, simple, professional, and quick. We won't raise your prices or hide any fees. There are no contracts. We don't have the overhead and advertising costs of larger firms so we pass our savings onto you. 
 
Will you ever increase prices?
We will never increase your prices. Once you pay your first payment, prices are locked for life. We may increase prices for new clients in the future, but never for existing clients.

 
Will you really design my site for free?
Yes. Each project starts with a free design demo to show you what we're capable. This ensures you are 100% happy with our work before you pay us a dime. Once you approve the design and submit payment, we'll work with you to make any changes and complete your site.
 
Do you offer SEO optimization as part of your services?
Yes, we offer SEO optimization as part of our website design and development services. This includes optimizing the content and structure of your website to improve its visibility and ranking in search engine results pages.
 
What else is included in the monthly service fee?
We do everything for you with no hidden fees. The monthly service fee includes hosting, SSL certificate, ongoing maintenance and support for you to ensure that their websites remain up-to-date and functioning properly. This can include things like updating content, fixing any bugs or issues that arise, and making sure that the website is compatible with the latest web standards and technologies when it comes to security and functionality. You will have a designated representative for support at all times.
 
Will my new website look good on smartphones and all other devices?
Yes. All of the websites we design are built to be responsive, meaning that they will automatically adjust to fit the screen size of any device. This ensures that your website will look great and be easy to use on desktop computers, laptops, tablets, and smartphones.

What functional capabilities can I add to my new website?
Submission forms, Review form, PayPal shopping cart, etc. Let us know what else you are looking for in terms of functionality and we will do everything we can to accommodate your request. If we can't, then we will help you find a web designer who is a better fit! 

Do you offer promotions?
Yes. Unlike promotions elsewhere, our promotions require no action on your part. Instead of receiving a free trial where you have to cancel or downgrade before the trial ends, we simply pay it for you, and if you want to keep the trial or feature, simply let us know. Otherwise, you don't have to pay a dime or cancel anything for the promotion.

 
What platform will my new site be built on?
We build our sites on a proprietary website building platform that only digital agencies have access to and is specifically designed for building small business websites. We use Rackspace and AWS to provide reliable, rock-solid hosting and all of our sites include an SSL Certificate and are loaded on a 256-bit encrypted https: connection for added security.
 
Can I use my domain from my previous site?
Yes. It is generally possible to use a domain from your previous site for your new website as long as you still own it. Depending on your hosting provider, there may be a process or fee for transferring your domain to a new website. Our team will be happy to assist you.

Can I make edits to my website once you design it?
We can update your site monthly, or an unlimited number of times with the basic plus+ plan. Just tell us what to update as we go because it's covered in your plan!

Can I run my website myself once it goes live?
As long as you are a customer of Swift Site Solutions, we run the website for you because we are a do-it-for-you web design agency. If you ever decide to take your website elsewhere, we can transfer the domain to you although there may be a fee.

 
Do you work with businesses outside of Carmel, Indiana?
While our firm is located in Carmel, Indiana, we happily work with clients all over the country. Any communication can be done via email, virtual meeting, over the phone, or even in person if possible.